We built this for Big Health
This isn't a slide deck. It's a working AI agent that answers real Member questions about Sleepio and Daylight — eligibility, the Sleep Window, Daylight techniques, what to do in a difficult moment, employer / plan privacy, and the safety routing required when distress shows up mid-conversation. Try it.
Try the Chat Agent
Ask if Sleepio or Daylight is free on your plan, how the Sleep Window works in Sleepio, what to do during a bad sleep night, how Daylight techniques fit in your day, or what your employer sees about you.
In production, the widget's appearance and behavior are fully customizable to match Big Health's brand.
What Lorikeet Can Deliver for Big Health
Built around real Member scenarios — eligibility, Sleepio Sleep Window questions, Daylight techniques in the moment, employer-privacy reassurance, and the highest-stakes thing: routing distress and crisis disclosures to 988 / 911 without delay.
Natural Conversations
Members describe sleep struggles, anxiety spikes, and program friction in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Sleepio and Daylight apps, on the phone with Support, or through email.
Crisis-Safe by Design
Built for digital therapeutics. The agent routes any disclosure of self-harm or suicidal ideation to 988 immediately, declines clinical advice, never replaces a therapist, and never minimizes a Member’s distress.
24/7 Availability
Members don't wait for business hours. Lorikeet handles eligibility checks, program technique questions, employer privacy, and the difficult 3 AM sleep nights around the clock — crisis routing is always immediate.
Ready for Your Systems
In production, connects to Big Health’s Member systems, employer / payer eligibility verification, program progress, and the privacy / audit log. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — Member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Big Health. Real logic for real Member scenarios.
Mapped Your Scenarios
Getting started, eligibility verification, Sleepio CBT-I (Sleep Window, sleep diary, bad-night techniques), Daylight CBT (breathing, thought records, behavioral activation), employer / plan privacy, pause / completion, and the crisis safety net.
Added Your Knowledge
Procedural guides for both programs, the Sleep Window explanation (often counterintuitive at first), Daylight in-the-moment techniques, the aggregate-vs-individual privacy story, the program-vs-crisis-tool boundary, and the safety / escalation playbook — all searchable by the AI.
Set the Safety Controls
Never gives clinical advice. Never tells a Member to stop or change a medication. Routes self-harm or suicidal ideation to 988 immediately. Routes severe distress (worsening depression, severe anxiety episode) to the Member’s clinician. The program is a tool, not a crisis line.
Went Live
Chat is working right now. Ready to connect to Big Health’s actual Member systems, employer / plan eligibility, program progress, and privacy / audit log.
Ready to Add the World's Best CX AI?
Connected to your actual Member data, employer / plan eligibility, and program progress. Handling your real Member Support volume across Sleepio, Daylight, voice, and email. This sandbox is just the start.
Finish Setting Up Your Sandbox